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Answers to your questions:
How do I pay for my order?: In most cases, you can pay for your order either when you order, or when you receive your order. We accept Visa, Mastercard, Discover, American Express, checks and money orders. For some orders, you will need to pay by credit card when you place your order. You options will show when you begin to finalize your purchase. When will I receive my order?: Usually orders are received within 10 business days of your order. When you order on the web you will see an estimated number of days to process your order before we ship. If you need your order expedited, please contact customer service. In most cases, we can meet any deadline. How do I request TeamMomShop to photograph a team?:Email us at service@teammomshop.com . Please include as much information as possible, including sport, league name and area served, team name, your contact information and the date range of your season. We currently serve only Colorado and primarily the southern suburbs of Denver. We will contact you to discuss the possibilities. Unfortunately, we may not be able to accommodate all requests, but if not, we may be able to accommodate you in the near future. Can I request special or custom work?: Yes, just ask. We would be glad to accommodate any special requests or custom work, whenever possible. These requests may include, modifications to photographs, montage images, text added to photographs, custom posters, slide shows for banquets, photos for newspaper or magazine stories, awards, and more. Just contact customer service via email, service@teammomshop.com , and we can let you know what options you have and any costs. What if I'm not satisfied with my order?: TeamMomShop wants you to be completely satisfied with your order. We use a combination of advanced digital and conventional photographic techniques and processes to provide quality long lasting products. Should you have any concerns with your order, please let us know. If you are not satisfied with your order, you may simply return it. For more information, please see our guarantee . |
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